Our Commitment to Your Privacy
At Travel Nest Holiday ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Book travel services
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
Types of Information Collected
- Name, email address, phone number
- Passport and visa information (for international travel)
- Payment and billing information
- Travel preferences and special requirements
- IP address and browsing behavior
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Provide customer support
- Improve our services and website
- Send promotional offers (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
3. Sharing of Information
We may share your information with:
- Travel suppliers (hotels, airlines, tour operators) to fulfill your bookings
- Payment processors to complete transactions
- Government authorities when required by law
- Service providers who assist in our operations
We never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Personalize content and ads
You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.
